Welcome to Furatwater. By accessing or using our website, products, or services, you agree to be bound by the following Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By using Furatwater’s services, you agree to comply with and be legally bound by these Terms. If you do not agree, please do not use our services.
2. Service Availability
We aim to provide uninterrupted water delivery and product support. However, we do not guarantee 100% uptime and reserve the right to suspend or terminate services for maintenance or unforeseen circumstances.
3. User Responsibilities
- You must provide accurate information during sign-up and ordering.
- You are responsible for maintaining the confidentiality of your account and password.
- Misuse or fraudulent activity may result in account suspension.
4. Payments and Pricing
- All prices are listed in local currency (e.g., SAR).
- Prices may change without prior notice.
- Payments must be made through the accepted methods mentioned on the website.
5. Free Bottle Policy
Our “Free Water Bottle” offer is valid only for first-time customers in eligible locations. Misuse of the offer may result in cancellation of the order.
6. Dispenser Rental & Ownership
Dispenser rentals remain the property of Furatwater. In case of damage or loss, the customer may be charged accordingly. Ownership is transferred only upon full payment in case of purchase.
7. Cancellation & Refunds
Orders can be canceled within a specified period (usually before dispatch). Refunds will be processed as per our refund policy. Custom orders or delivered water bottles are not eligible for return.
8. Privacy Policy
All customer data is kept secure and used only for service-related purposes. Please refer to our full Privacy Policy for more details.
9. Limitation of Liability
Furatwater is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
10. Changes to Terms
Furatwater reserves the right to modify these terms at any time. Continued use of our services implies your acceptance of any updates.
If you have any questions regarding these Terms and Conditions, please contact our support team.